11600 Mara Lynn Road
Little Rock, AR 72211
(501) 224-3075
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Staff FAQ Wigs

You will notice the difference immediately upon entering our salon.

As other professions have specialized - we have been able to improve our services by doing the same. We have stylists that specialize in cutting and styling, color technicians that specialize in all phases of hair color. Our nail technicians, massage therapists and make-up artists specialize in their field. We also have stylists that "generalize" in all phases of hair care. We have mandatory monthly education for our entire staff so we keep current with all the latest trends in hair and fashion.

We use one basic pricing theory at That French Salon. All service prices are based on the time spent, the length of the hair, the cost of the products and the stylists' years of experience and training. Therefore, we have several levels of designers with prices varying accordingly. What is the one fashion accessory you wear every day? YOUR HAIR - so why skimp on the thing that makes you feel good about yourself?

Operating a smoothly running salon involves all of us and means setting some general policies. This explains how we do business and minimizes misunderstandings. Here are a few that may be of interest to you.

Before we perform any service, we do a complete consultation with you. We want you to be happy with your look and we want you to feel comfortable with the cost and home maintenance program. For your first coloring visit to That French Salon, we encourage a preliminary, 5 to 15 minute consultation to help us agree what your coloring needs are, in regard to time and cost, and facilitate scheduling your coloring appointment. There is a $25 consultation fee, which will be applied to your subsequent salon visit. Included in this consultation are understanding your concept of your desired result, your new or existing haircut, your new or existing highlight or hair color, the cost and timing of the service, the cost and timing of maintenance, and your home care. This way, you are thoroughly informed of all of the options you have for your particular hair coloring, and your coloring visit to us will be surprise-free.

We ask that you put on a smock when getting your hair cut and/or receive chemical services. We want you to leave with your clothes as fresh as when you came in.

Your safety and your personal belongings are of utmost importance. Please do not bring valuables into the salon, as we cannot be responsible for any items left behind.

We feel our job is not complete unless we see the finished product. All haircuts and chemical services include styling. We want to assure your satisfaction before you leave the salon. We don't use curling irons or conventional dryers. The foundation of any style is a great haircut along with finishing products designed for your hair. Our goal is for your hair to look as great from the time you leave us until your next salon visit.

We use only the best professional products on your hair and we can only guarantee your color and styling results with products we recommend for home use. We use Aveda products and we are proud to do so. Aveda was founded on caring for you and the Earth—using renewable resources and constructive environmental practices—not only makes good sense financially, but, we believe, is the only sustainable path to the future. Their products are superior. Whether it is hair care, make-up, skin care, body care, perfumes or Lifestyle products, That French Salon has it all.

We offer extra early and extra late or even Sunday appointments for an additional fee. We will come to you to provide services for shut-ins, hospitals, weddings, etc. by special request. Just let us know what your special needs are.

We offer water, coffee, and wine (adults only) during your visit to the salon. If you're here for an extended time, we'll be happy to send out for lunch.

For the comfort and convenience of our clients, and the safety of your children, we ask that children visit the salon only if they have an appointment.

Time is the most valuable asset to all of us. Appointments are scheduled in advance and many stylists have a waiting list, therefore changes or cancellations require 24 hours notice. NO-SHOWS will be billed for missed appointments or may be denied as clients. Appointments require a credit card to reserve that particular time.

A $25.00 charge is placed on all returned checks.

We are open Monday through Saturday. Our hours are:
Monday 9 am - 5 pm
Tuesday & Thursday 9 am - 7 pm
Wednesday 9 am - 6 pm
Friday & Saturday 9 am - 5 pm

We are closed Memorial Day, the 4th of July, Labor Day, Thanksgiving, Christmas Day and New Year's.

Tips are greatly appreciated but are not required. Tips added to checks or credit cards will be added to your stylists' paycheck as we do not keep enough cash on hand and this greatly simplifies our accounting records.

Please let us know if you are dissatisfied with any service at the time of departure so we may satisfy you at that time. If for any reason you are unhappy with any service, we will re-do any service within 7 days.

We will give a 30 day store credit on any retail items. No returns on Make-up.

We accept 1 coupon per visit, not to be used on sale items. Our VIP cards will be punched for a minimum $40 hair service only.

We offer gift cards in any amount for any service or product. We can customize a gift certificate for anyone on your gift-giving list. Ask about our "Day Of Pampering".

Our goal is to provide every client with a pleasant, stress free and relaxing salon visit. Unruly children and cell phones tend to disrupt our environment. For the comfort, convenience and safety of your children, we ask that children visit the salon only if they have an appointment. Please turn your cell phones to vibrate and refrain from talking on the phone while receiving a cut or color as it is very difficult for your stylist to do a good job under these circumstances. That French Salon is a smoke-free environment.

At That French Salon we show you what a client-oriented business is really like. Here are some comments from some of our clients:

I've been coming to That French Salon since 1994 and I love it!  The staff is professional, the atmosphere is comfortable, and of course, my hair looks great!  Brigitte listens to what I want and makes suggestions as to how I can achieve it.  Donna S.

That French Salon is fabulous!  My stylist always knows exactly what I want and makes me feel amazing.  I love my style because it is so versatile. Ashlee 

My stylist did an amazing job.  I loved my hair and make-up and had so much fun with her.  That French salon always has a professional  environment plus a lot of fun. Hayley 

It took me a long time to find someone in Little Rock who knew how to cut my curly hair.  I love the cuts I get at That French Salon. My hair barely needs styling and the cut grows out beautifully. Kelly 

I really like my stylist.  She is very personable, offers lots of suggestions and she’s fast.  That French Salon is more professional than any I’ve been to. Haley

That French Salon has a great atmosphere and a very professional, knowledgeable staff. I am very pleased with my new look.  My stylist is very good at what she does. I would definitely recommend this salon. Jeremy

Brigitte has been cutting my hair for many years.  I have thick, coarse hair.  Brigitte is a stylist who can control it with a great cut and she keeps me “updated.”  The salon is friendly and welcoming.  Both my husband and son have been clients of hers as well  because of the wonderful haircuts. Lee


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